Lake Forest Patient Care Team
Rebecca Morabito, Registered Nurse
Rebecca Morabito, RN joined the practice after 14 years of clinical experience in the critical care unit at Lake Forest Hospital. As a solutions-oriented, compassionate nursing professional, she prides herself on her positive relationship with patients. Her ongoing effort to exceed patient expectations contributes to the overall satisfaction of our members. Rebecca conducts all laboratory work and in-office testing and supports the physicians as a partner in your care. Outside the office, she is spending time hiking, camping, and biking.
Maggie Chung, Registered Nurse
Maggie Chung, RN joined the practice following 15 years of hospital experience. She has worked in the Cardiac Telemetry Department and Ortho/Neuro Unit at Lake Forest Hospital. She provided vital comprehensive and innovative care with compassion and empathy and developed technical skills and knowledge in the field of Cardiology. She loves developing personal relationships with patients and utilizing her strengths in health promotion and education to help patients achieve their optimal health. Her outstanding interpersonal skills were enhanced through 12 years in customer service in the restaurant setting. She is a mother of 2 beautiful daughters and loves to spend time with her extended family and friends.
Kate Manley, Registered Nurse
Kate Manley is an accomplished professional blending healthcare expertise and strong people skills with sound business acumen. With degrees in Nursing and Psychology, she has excelled in roles from Staff Nurse to Pharmaceutical Sales to Medical Sales. Her strategic planning, relationship-building, eye for detail, and the warmth she brings to any situation have spurred strong and successful patient relationships everywhere she’s worked. Kate's commitment extends beyond professional realms; she’s an active volunteer, contributing to education and community wellness, and a proud mother of three kids, two dogs, one hamster, and a green tree frog. A diverse skillset positions Kate adeptly to care for patients while contributing to the business landscape at Forward Focus.
Caitlyn Welgrin, Registered Nurse
Caitlyn Welgrin, RN joined the practice after working as a nurse for close to three years. She offers a very warm and engaging presence. Caitlyn strives to provide high-quality and compassionate care to all our patients. She graduated college with both a BA in psychology and a BS in nursing, which has granted her the opportunity to provide excellent physical and mental health care. She has gained valuable work experience in both inpatient and outpatient settings. In her free time, she loves to travel, having visited 14 countries and counting. She is also a freelance digital artist and enjoys cycling, reading, and playing video games with her husband and friends.
Christy Goodale, Patient Services
Christy brings a warm and friendly presence to our office. She has opened and managed two women’s practices in New York, NY as well as a Med-Spa in Southern California. Her extensive experience with office details as well as assisting patients make her a wonderful addition to our team. She is married with two sons and a dog. She enjoys watching her son’s sporting events, exploring new restaurants, ballroom dancing, and visiting museums. She also volunteers to help foster families, food pantries, and other families in need in her community.
Stephanie Garcia, Patient Services
Stephanie welcomes our patients in a kind and caring manner. She worked in an Obstetrics and Gynecology practice for 12 years as a receptionist and medical assistant. She brings to our practice additional customer service experience from her time as a retail store manager. She is very family oriented, a dog mom, a fitness enthusiast, and loves sports.
Susie Seiling, COO
Susie Seiling brings a passion for exceptional customer care combined with over 30 years working in finance and operations. With an extensive array of experience running small businesses, Susie, a Lincolnshire native, is happy to be back on the North Shore as part of the Forward Focus family. As the mother of six children, Susie understands the importance of preventative health and wellness, as well as the value of personalized care. A natural nurturer, Susie’s gentle disposition and insight allow her to be the ideal patient advocate while also ensuring smooth operations that enable our staff to focus on patient care. Susie has been moonlighting as a community theatre director for over 25 years and can occasionally be found teaching classes and workshops. When away from work, Susie and her husband love to spend time boating and hanging out with their kids and grandson.
Katie Michel, Office Manager
Katie Michel has been working with Dr. Schaffel since 1999 and has developed long-term relationships with many of the Forward Focus patients. While managing the medical and business aspects of the office her bright smile provides a warm welcome to all who enter the Forward Focus Concierge Medicine office. Her upbeat personality and calming presence lend to the ease of responding to patient’s health concerns and personal issues. She and her husband are happy grandparents of three.
Meliha Suljic, Medical Billing/Coding Specialist
Meliha "Mel" Suljic, CPC embodies the Forward Focus personalized and caring philosophy. In her role, she assists our team with sending claims to insurance companies and making sure that it is sent in a timely manner. Mel received her bachelor's degree in communication Disorders at Governors State University. We all benefit from her sense of humor and outgoing personality, and she generously volunteers her time to others in need. Outside the office, she enjoys spending time with her toddler son and seeing him becoming his own person and exploring different playgrounds. She also loves hiking, swimming, dancing, and singing karaoke in her car.
Amanda Hackney, Accounts Receivable Manager
Amanda brings to the practice 16 years of customer service experience as well as an associate’s degree in both arts and sciences. With 14 of those years being in the medical field, Amanda homed in on her attention to detail working in pharmacy, dental, and durable medical equipment, all the while maintaining kindness and a fun-loving spirit. With diligent organization, Amanda maintains patient memberships, manages incoming funds, as well as assists with administrative tasks. Amanda enjoys going to concerts, watching and playing sports, and most importantly, spending time with her husband and extended family.